Privacy Policy

Privacy Policy
Effective Date: July 29, 2025

Cobblestone Collective (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website, https://cobblestone-collective.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

Personal Information: Name, email address, phone number, and any other details you voluntarily provide via contact forms, appointment requests, or email correspondence.
Automatically Collected Information: IP address, browser type, device information, and pages visited, collected through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

Respond to inquiries or appointment requests
Provide mental health services you’ve requested
Improve our website and user experience
Communicate important updates or service information
Comply with legal and ethical obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your personal data in the following circumstances:

With service providers who assist in running our website or managing communication, under confidentiality agreements
When legally required (e.g. court orders or legal investigations)
To protect the rights, safety, or property of Cobblestone Collective, our clients, or others

4. HIPAA Compliance Statement

As a mental health service provider, Cobblestone Collective complies with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you share with us—such as your name, health history, mental health records, or treatment details—is handled in accordance with federal HIPAA regulations.

We implement strict safeguards to ensure your health information remains private and secure. This includes secure storage, restricted access to records, and appropriate confidentiality practices by all staff. PHI is only used or disclosed for treatment, billing, or healthcare operations unless you provide written consent or it is required by law.

If you have questions or concerns about how your health information is handled, please contact us directly at Kristen@Cobblestone-Collective.com or (636) 422–0303.

5. Data Security

We take reasonable technical and administrative steps to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You can:

Request to access, update, or delete your personal information
Opt out of any non-essential communications
Disable cookies via your browser settings

To make any of these requests, contact us at Kristen@Cobblestone-Collective.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third parties.

8. Children’s Privacy

Our services are intended for individuals and families, but we do not knowingly collect personal data from children under 13 without parental consent.